Am I getting too old or am I too “old school?” It seems that the way most people communicate these days is in 140 or 160 character phrases, as in texting or “tweeting”. I just don’t get it. This to me ends up being a problem as the way many people want to communicate is behind the scenes with the security of a computer screen buffering them from the people they really need to be speaking with

I think in dealing with customers or people you are trying to “sell” your product to, there needs to be a certain level of education and real communication involved. But it seems there isn’t and things get lost in translation. Look at what’s going on in the forums right here. People talk via words in short bursts and there ends up being he feuds because things don’t get communicated correctly. I know this because people email me everyday looking for something and will only email me but don’t properly explain what they really want and don’t give me an opportunity to correctly explain things the way I would if I were having a conversation with them.

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by Kevin Farrell